FreeScout (tiredofit)
Deliver professional customer support with a free, self-hosted help desk. Manage unlimited agents, tickets, and shared mailboxes without compromising privacy.
Provide professional customer support without the recurring costs of premium platforms. This lightweight, self-hosted help desk gives you complete control over your data and privacy. Built on PHP and MySQL, it deploys easily on shared hosting environments, making it highly accessible.
Enjoy a comprehensive suite of features designed to improve your support workflow:
- Unlimited resources: Add unlimited support agents, tickets, and mailboxes without hitting paywalls.
- Seamless email integration: Connect workflows with modern Microsoft Exchange authentication support.
- Real-time collaboration: Prevent duplicate work with collision detection and utilize internal notes.
- Global accessibility: Support customers worldwide with a mobile-friendly interface and translations in over 20 languages.
Maintain complete ownership of your support infrastructure while delivering a top-tier experience to your customers.
Directory Structure
freescout-tiredofit
data
db-data
logs
.env
docker-compose.yml
docker-compose.yml
services:
freescout:
image: tiredofit/freescout
container_name: freescout
ports:
- 8080:80
environment:
- TIMEZONE=Etc/UTC
- SITE_URL=http://localhost:8080
- DB_HOST=freescout-db
- DB_PORT=3306
- DB_NAME=freescout
- DB_USER=freescout
- DB_PASS=${DB_PASSWORD}
- DB_TYPE=mysql
- CONTAINER_ENABLE_SCHEDULING=TRUE
- CONTAINER_ENABLE_MESSAGING=FALSE
volumes:
- ./data:/www/html
- ./logs:/www/logs
restart: always
depends_on:
- freescout-db
freescout-db:
image: mariadb:10.6
container_name: freescout-db
environment:
- MYSQL_ROOT_PASSWORD=${DB_ROOT_PASSWORD}
- MYSQL_DATABASE=freescout
- MYSQL_USER=freescout
- MYSQL_PASSWORD=${DB_PASSWORD}
volumes:
- ./db-data:/var/lib/mysql
restart: always.env
DB_ROOT_PASSWORD=secure_root_password_here
DB_PASSWORD=secure_db_password_hereCategories:
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